In a moment of great pride for Rwanda and African aviation, RwandAir has been named “The Best Regional Airline in Africa” at the prestigious 2025 World Airline Awards, hosted by Skytrax in Paris. This incredible recognition places the Rwandan national carrier among the best in the world, especially within the competitive and fast-growing African airline industry.
On June 18, 2025, Skytrax—an international air transport rating organization known globally for its honest and independent reviews—announced the winners of its annual airline awards. RwandAir, the national flag carrier of Rwanda, was honored in front of a global audience for its excellent service and continued dedication to passengers.
The airline took to Twitter (now X) to share the exciting news:
“We are thrilled to announce that we have been named ‘The Best Regional Airline in Africa’ at the prestigious 2025 World Airline Awards, hosted by Skytrax in Paris today. We are honoured to receive this recognition and grateful to our passengers for their continued trust. Thank you for flying with us—this award is yours too.”
What Makes RwandAir Stand Out
The CEO of Skytrax, Edward Plaisted, shared his thoughts on why RwandAir deserved the award. He said:
“RwandAir continues to distinguish itself through a clear focus on service attention, and we congratulate them on winning this award as the Best Regional Airline in Africa at the 2025 World Airline Awards. The airline has created an experience that stands out in its category—professional, considered, and personal as it continues to evolve its regional product with confidence.”
This statement reflects what many travelers have noticed over the years—RwandAir has grown into a world-class airline that combines modern services, African hospitality, and excellent customer care.
RwandAir started with humble beginnings but has shown impressive growth over the past two decades. With Kigali International Airport as its main hub, the airline now serves more than 25 destinations across Africa and beyond, including popular cities like Nairobi, Johannesburg, Dubai, Lagos, and Mumbai.
RwandAir is known for:
- Clean and modern aircraft
- On-time performance
- Warm, professional cabin crew
- Easy and user-friendly online booking
- Strong safety record
- Affordable prices with good value for money
All these things have made it a favorite for many passengers, especially those traveling regionally within Africa.
This award is not just a win for RwandAir. It is a win for the entire country of Rwanda and its national development goals. The airline plays a key role in the government’s vision to make Rwanda a regional hub for transport and business.
The government has invested heavily in aviation, including the upcoming Bugesera International Airport, which is expected to become one of the largest and most modern airports in Africa. RwandAir’s growing reputation supports this vision by attracting more travelers, tourists, and investors to Rwanda.
What This Means for Travelers
Being recognized by Skytrax means that travelers can trust that they will receive top-quality service when they fly with RwandAir. Whether it’s a short flight to Entebbe or a longer trip to Dubai or London, passengers can expect:
- Comfortable seating
- Friendly and helpful staff
- Tasty in-flight meals
- Good entertainment options
- Smooth and reliable flights
For frequent flyers in Africa, RwandAir is becoming the airline of choice, especially for business travelers and tourists who want a stress-free experience.
One of the most touching parts of RwandAir’s message was the way they included their customers in the victory. By saying, “This award is yours too,” the airline shows that it values its passengers deeply. They understand that their success is built on the trust and loyalty of the people who fly with them every day.
This attitude of appreciation is part of what sets RwandAir apart from others. It’s not just about planes and tickets—it’s about creating a relationship with passengers that is built on trust, care, and consistent quality.
Advice to Other African Airlines
RwandAir’s success offers a great lesson for other regional airlines in Africa:
- Focus on Customer Service: Passengers remember how you make them feel.
- Invest in Training and Safety: Skilled and polite staff, and safe flights, are a must.
- Keep Evolving: Use modern technology, listen to feedback, and improve.
- Be Proud of Your Identity: RwandAir combines African culture with world-class service. Other airlines can also promote their heritage with pride.
RwandAir’s win at the 2025 Skytrax Awards is a shining example of how determination, good leadership, and a customer-first approach can put an African airline on the world stage.
Congratulations once again to RwandAir, the pride of Rwanda and Africa!
As passengers, travelers, and citizens, we can look forward to even more success stories from RwandAir in the future. And for those who haven’t yet flown with them—maybe now is the time to book your next trip with Africa’s best regional airline.